Terms & Conditions

Disclaimer

Strat ®, Tele ®, Jazz Bass ®, Jazz Bass ®, Precision Bass ® and Jazzmaster ® are registered trademarks of Fender Musical Instruments. PRS ®,Les Paul ®, SG ®, ES ® are registered trademarks of Gibson USA.

CroxGuitars is not connected or affiliated with these companies in any way and these brand names are only for description and to describe which parts are suitable for use with specific guitars.

Despite careful control we assume no liability for the content of external links. All data, texts and images are the property of the supplers. The use of these web pages on other websites, for example, in frames or forums, is permitted only with written permission. All rights reserved. Any duplication or distribution in any medium in whole or in part requires written permission. Use of brand and product names are registered trademarks of their respective owners.

Croxgiutars.com is committed to providing the web site is current, accurate and complete. Nevertheless, the possibility of mistakes cannot be excluded. Croxguitars.com assumes no liability for the, accuracy or completeness of the information in its website unless any mistake occurred intentionally or through gross negligence.

All goods and services from CroxGuitars or its suppliers in fulfilment of orders are subject to these terms and conditions. Other and / or supplementary agreements require the express written consent of Croxguitars, which also applies to a waiver of the written form requirement. Placing an order will assume your acceptance to these terms & conditions

For contracts with merchants, legal persons under public law or public law special assets, is the exclusive venue agreed for all of the business relationship resulting litigation, including bills and checks, the place of business, Hildesheim.

How to order

Select your item by clicking on the add to basket button the follow on screen instructions through the PayPal checkout system.

All transactions are subject to PayPal.com standard terms amd conditions which can be read HERE

Returns:

You may return items within 14 days of receipt. PLEASE EMAIL FIRST, as soon as you receive the order for return instructions. ONLY RETURN ITEMS TO CROXGUITARS UK!

The cost of return shipping must be the responsibility of the sender, we will not chatge to ship a replacement item

We do not except return of goods that are produced according to customer specifications or clearly tailored to personal needs ,including custom stamping of any description, or which by their nature are not suitable for return or damaged. Please note! Hand aged or reliced parts. The sample photos of these parts are a reasonable representation of what you will get. Please note that we age parts one at a time painstaking and carefully by hand, in this way every single piece is unique.

If your product is faulty then please return for a replacement. Please stamp the package sufficient to avoid extra postage. We will refund you the postage amount immediately on receipt of the returned product. If you return damaged or worn goods, the legally permitted amount is deducted, you can avoid this by using only the product of an examination, as it would have in a retail store, and send them back without signs of use in the original packaging .

Faulty or damaged goods may be returned for exchange or refund

Refunds cfan only be given once goods have been received by us.

Please email us first before returning any goods

Please include your order reference.

All orders will be shipped immediately except in the event that one or more of the products that you ordered is on back order. All returns MUST be approved by our sales department, and must be un-altered and in new condition. If you have any questions regarding an order that you have placed or an item that you wish to return, please feel free to call or e-mail .


* Gibson® and Les Paul® are registered trademarks of GMI International. Fender®, Strat®, Stratocaster®, Relic®, Tele®, and Telecaster® are registered trademarks of Fender Musical Instruments Corp. Kluson is a registered trademark of W.D. Music Inc . Croxguitars are in no way affilated with these companies in any way. We use the names to show which parts are suitable for use with specific guitars. Parts offered are for restoration or upgrade of OEM guitars only. See our terms & conditions for full disclaimer.

 

About Us | Terms & Conditions | Privacy Policy | Contact Us | ©2015 Croxguitars all rights reserved